2023 Corporate Social Responsibility Report
Table 1 Stakeholder Demands and Response Measures
Related parties |
Related party demands |
Response measures |
shareholder |
Good performance and investment return |
A sustainable and reasonable dividend plan |
customer |
Protecting consumer rights and interests |
Conduct a customer satisfaction survey |
staff |
Protection of Rights and Interests |
Establish a trade union |
government |
Legal operation |
Operate in accordance with the law
|
supplier |
Integrity management
|
Green Supply Chain Management
|
4、Market responsibility
(1)Supplier Rights and Interests
The company adheres to the principles of honesty,mutual benefit,legality and compliance in transactions,fully respects and protects the legitimate rights and interests of suppliers and customers,maintains good cooperative relationships with suppliers,and highly recognizes the positive actions of well-known upstream and downstream enterprises in promoting sustainable development and practicing social responsibility.For strategic cooperative suppliers,the company has established a high-level leadership exchange mechanism and mutual visit mechanism to conduct more comprehensive and in-depth beneficial exchanges on the areas of cooperation and social responsibility between the two parties.
The company focuses on the integration of the supply chain,continuously improving the procurement process and mechanism,and providing a platform for suppliers to participate in fair competition by establishing an open and transparent competition mechanism.By formulating regulations such as the"External Supplier Management Regulations"and the"Procurement Management System",standardized bidding and procurement procedures have been established to grow together with honest and trustworthy suppliers.In the process of payment for goods,strict adherence to the contractual terms to fulfill payment rights and obligations has received unanimous praise from suppliers.
On the other hand,the company continuously improves its fair and impartial supplier evaluation system,and maintains long-term stable cooperative relationships with high-quality suppliers.And an evaluation team composed of multiple departments such as supply,quality inspection,warehouse,and production has been established to conduct a scientific comprehensive evaluation of the quality,reputation,delivery time,price,credit,and other dimensions of the products or services provided by suppliers.Commend and give policy support to high-quality suppliers,prioritize procurement quantity,and establish long-term strategic partnerships based on business needs.
(2)Consumer Rights
The company regularly visits customers,actively participates in exhibitions to meet with customers,establishes customer profiles,understands customer needs,and strengthens customer relationships.Establish a customer satisfaction survey form,establish a mechanism for quickly responding to customer complaints,enhance customer satisfaction with the company's products,and strengthen the continuity of after-sales service.
Strictly abide by and fulfill the contractual provisions.The company focuses on improving service quality while providing customers with high-quality products.In order to ensure customer recognition of our products,the company organizes production according to customer requirements,implements a sample delivery system,and ensures cooperation under the condition of customer satisfaction with our products.Every time a product is shipped,the quality inspection department retains samples for testing to ensure that the product is qualified before shipment,ensuring the basic interests of customers.Understand the needs of customers and potential customers,develop differentiated sales and service policies for new market development,and strive to provide customers with value-added services.
Provide high-quality customer service.The company adheres to the customer-centric service philosophy and provides customers with a humanized customer service experience.
5、Environmental responsibility
The company actively advocates the sustainable development concept of harmonious coexistence between enterprises and the environment,with adjusting product structure and innovating technology as the main line.Various measures are taken to achieve energy conservation and environmental protection in business operations and daily operations,and efforts are made to reduce the impact of production and business activities on the environment,achieving coordinated development between production and operation and environmental protection.
(1)Green office
The company advocates"green office",which brings significant benefits.The company's collaborative office management system ERP has been fully implemented by all staff,and internal workflows are all circulated in electronic form for office documents,fully saving paper and protecting resources.At the same time,vigorously adopting telephone or video conferencing instead of traditional on-site meetings can effectively save travel costs and reduce resource consumption.For daily office supplies and other consumer goods,try to choose products with simple packaging and easy recycling.
Strictly implement energy-saving measures.In the office,we control the air conditioning on time and advocate not turning on the air conditioning in spring and autumn.The indoor air conditioning setting should not be lower than 26℃in summer and not higher than 20℃in winter.The air conditioning should be turned off half an hour before leaving work.We urge employees to promptly turn off the power of office appliances such as computers and copiers when they are off work or not in use.Minimize water usage as much as possible,regularly inspect water equipment,and eliminate any form of waste such as"leakage".
The company actively organizes employees to participate in various energy-saving activities,extensively carries out energy-saving publicity,enhances employees'awareness of energy and resource conservation,and creates a strong atmosphere of advocating conservation,green and low-carbon.
(2)Green production
The company fully promotes green production,with the goals of energy conservation,consumption reduction,pollution reduction,and efficiency improvement.It uses management and technology as means to implement pollution control throughout the entire industrial production process,striving to minimize the amount of pollutants generated.
1.Advocate for green concepts
The company adheres to the principle of"clean production,pollution prevention,resource conservation,and sustainable development",continuously promotes clean production,strengthens source management,process control,and end of pipe treatment through transformation and upgrading,reduces"three wastes"emissions,and strives to reduce the impact of production activities on the environment,achieving coordinated development between production and operation and environmental protection.
We focus on promoting the concept of low-carbon and environmental protection to our employees,actively conducting training on energy-saving and environmental protection laws and regulations,energy management,energy and environmental protection statistical information systems,and addressing climate change to enhance employees'environmental awareness.In addition,we organized a series of diverse energy-saving and emission reduction publicity and education activities for all employees through activities such as Earth Day on April 22,World Environment Day on June 5,Energy Conservation Promotion Week and Low Carbon Day,using banners,bulletin boards,newspapers,brochures,company electronic propaganda screens,internal networks,WeChat and other platforms.
2.Establish a sound management system
The company continues to carry out the construction of ISO9001 quality system management system,ISO14001 environmental management system,ISO45001 occupational health and safety management system,ISO50001 energy management system,integration of information and technology management system,and intellectual property management system.By continuously improving various management systems and safety and environmental risk management systems,combined with the actual situation,the company strengthens the implementation of safety,environmental protection,and comprehensive management target responsibility system,strengthens the supervision of environmental governance and production operation sites,and ensures the effective operation of management systems.In 2023,the company achieved compliant emissions of pollutants throughout the year,with no environmental pollution or safety accidents.
3.Continuously carry out energy conservation and emission reduction
(1)Lighting energy-saving renovation:In 2019,a large-scale renovation of lighting fixtures was carried out,replacing all workshop site and office building lighting fixtures with LED lights,achieving a 30%energy-saving rate.At present,LED lights are used in all areas such as factories and office buildings,and the utilization rate of energy-saving lamps has reached 100%.
(2)Automation transformation of feeding system.The feeding system introduces automated equipment,replacing manual labor with machines to improve feeding accuracy and reduce human errors;Improve equipment operation efficiency,dynamically control equipment operation status,and real-time control product quality;Adopting an automatic feeding system to reduce environmental pollution.
(3)Intelligent polishing transformation.Replacing traditional manual water grinding with intelligent laser grinding greatly increases grinding efficiency and reduces energy consumption per unit product.In addition,mechanical grinding consumes water,while laser grinding does not require water,which can save water resources.
(4)Development of DCS central control system.Fully adopt DCS control for production,real-time control of equipment operation status and product quality,and improve production efficiency.
4.Comprehensive utilization of resources
(1)Comprehensive utilization of water resources:Production water is mainly used for granulation,grinding,and cleaning processes.The company has three clarification tanks(two with a scale of 3×3×2m and one with a scale of 4×3×2m)in the granulation area and one clarification tank(with a scale of 3×3×2m)in the grinding area.Granulation,grinding,and cleaning are treated in sedimentation tanks and 100%reused for production;A cooling tower circulating water tank with a scale of 15×3×4m is set up on the north side of the factory building,and the equipment condensate water is 100%recycled after being cooled by the cooling tower.
(2)Industrial solid waste recycling:All dust,scraps,and defective semi-finished products generated during processes such as batching,granulation,dry pressing,and machining are 100%reused in production;Classify and store waste packaging bags,scrapped products,scrap metals,etc.,and sell them to third-party companies for recycling.
5.Low carbon and clean energy utilization
(1)The forklifts used by the company are all new energy electric forklifts.The company has built a photovoltaic power station,fully utilizing renewable energy and effectively reducing the proportion of traditional energy use.
(2)To fully utilize renewable energy,the company has built a distributed photovoltaic power station on the roof of the factory building.
6.Green product development
The company vigorously develops green design products,improves product performance,optimizes product design from the perspective of the entire product lifecycle,shortens the introduction cycle of new products,improves the quality of new products,and reduces research and development costs.Regarding traditional ceramic insulation components used in photovoltaics,they affect the quality of crystalline silicon,have a short service life,poor high temperature resistance,and poor insulation properties.The company has proposed the preparation technology of high-purity and high insulation silicon nitride special ceramic materials and developed high-purity and high insulation silicon nitride ceramic materials for photovoltaic applications.
7.Actively promote clean production
To promote clean production work,the company established a clean production audit team in January 2022,specifically responsible for clean production audit work.According to relevant laws,regulations,and standards such as the Clean Production Promotion Law of the People's Republic of China,the Clean Production Audit Measures,and the Guidelines for Clean Production Audit Evaluation and Acceptance,a third party is commissioned to carry out clean production audit work,improve energy and resource utilization efficiency,reduce pollutant emissions,and achieve the goal of"energy conservation,consumption reduction,pollution reduction,and efficiency improvement".At the same time,by establishing relevant systems such as the"Clean Production Management System and Clean Production Reward Management Measures",clean production will be further integrated into the company's daily management work.
6、Social Responsibility
(1)Caring for employees
The company adheres to the core values of people-oriented,cares about the work,life,health,and safety of employees,effectively protects their various rights and interests,enhances the cohesion of the enterprise,and achieves the common growth of employees and the enterprise.Actively building harmonious labor relations,improving employee benefits,attaching importance to employee training,and continuously providing high-quality training resources.The company closely links the personal development of employees with the development of the enterprise,actively encourages employees and management to continuously learn,and highly integrates the progress of the enterprise with the enhancement of personal value,providing a good platform for the growth of employees and the improvement of their own value.
1.Protection of Employee Rights and Interests System
Employees are the most valuable resources and wealth of the company.The company respects and protects the legitimate rights and interests of employees,cherishing their lives,health,and safety;Respect labor,respect knowledge,and respect value creation.The company strictly abides by relevant laws and regulations such as the Labor Law of the People's Republic of China,the Labor Contract Law of the People's Republic of China,the Implementation Regulations of the Labor Contract Law of the People's Republic of China,and the Social Insurance Law of the People's Republic of China,and protects the legitimate rights and interests of employees in accordance with the law.The company continuously improves its management system related to employment and welfare security;The company implements a full employee labor contract system,with 100%of employees signing labor contracts,establishing a standardized new type of labor relationship,and clarifying the rights and obligations that employees enjoy and should fulfill;Strictly implement the relevant national regulations on social insurance,handle social insurance such as pension insurance,medical insurance,unemployment insurance,work-related injury insurance,maternity insurance,etc.,and pay all insurance premiums on time and in full every month.Timely handle labor contracts,social insurance and other related procedures for newly hired and resigned personnel in accordance with relevant regulations of the labor department,ensure that employees enjoy social insurance benefits,enable employees to receive timely assistance and compensation in the event of retirement,illness,work-related injury,unemployment,childbirth and other situations,and implement benefits such as paid annual leave,so that employees can work and seek development in a fair and just environment.
The company implements democratic management and establishes a staff representative assembly,effectively protecting the legitimate rights and interests of employees.The company strictly prohibits discriminatory employment policies and treats employees of different nationalities,races,genders,ages,religious beliefs,and cultural backgrounds fairly and justly;Implement equal pay for equal work and eliminate the employment of child labor.In 2023,the company did not find any violations such as child labor and forced labor,and did not receive any complaints about human rights issues.
The company attaches great importance to employee occupational health and organizes regular health check ups for employees every year,including blood pressure,internal surgery,dentistry,blood routine,etc.The company attaches great importance to the safety production and labor protection of its employees.During the high temperature season,it provides employees with high temperature allowances and regularly equips them with necessary labor protection equipment and measures for different positions every year.Various forms of publicity,education,simulation training and other activities are also carried out to effectively improve employees'safety awareness and self-protection ability.At the same time,the company pays attention to the physical and mental health of its employees,and through necessary psychological counseling services,it plays a positive role in guiding employees'psychological stress management.
The company strictly manages and maintains confidentiality of employee information and privacy.The company implements a confidential salary system and has strict process controls for providing employees'resumes and other personal information to the outside world.For example,employees'personal information access must be handled according to the prescribed procedures.For those who violate regulations and disclose employees'personal information and privacy,the company will handle them according to regulations.If serious consequences are caused,the legal responsibility of the leaker will be pursued,and employees'personal privacy will be maximally protected,forming a mechanism for sharing interests between employees and the company.
2.Employee Rights Performance Assessment and Incentives
The company actively promotes a scientific and effective salary system,combined with market conditions,and refines performance evaluation standards based on the company's industry characteristics and operating efficiency,fully safeguarding the vital interests of employees.The company has established a comprehensive performance evaluation method,and the appointment of senior management personnel is open,transparent,and in compliance with relevant laws,regulations,and internal rules and regulations of the company.The performance evaluation of company directors and senior management personnel adopts a combination of self-evaluation and evaluation by the compensation committee according to performance evaluation standards.At the same time,a comprehensive evaluation is conducted based on the clear provisions of the company's articles of association regarding the performance behavior,authority,and responsibilities of senior management personnel.
The annual salary of senior management personnel in the company is based on an annual salary system and a risk reward fund.The salary assessment and distribution are based on the company's economic benefits,and the compensation and assessment committee of the board of directors conducts a comprehensive evaluation of the senior management personnel before submitting it to the company's board of directors for review and approval.Annual salary system and risk reward fund:The annual salary of senior management personnel is based on the performance evaluation results of the enterprise and individuals,and the annual salary fluctuates up and down with the evaluation indicators.The provision of risk reward funds shall be extracted in accordance with the"Provisions on the Provision of Risk Reward Funds"and distributed in accordance with the"Risk Reward Fund Allocation System".
3.Enrich employees'lives
The company focuses on balancing employees'lives and work,striving to create a harmonious and healthy working atmosphere,organizing and carrying out leisure cultural activities,cultivating team spirit based on employees'personal interests and hobbies,and helping employees eliminate work fatigue,thus better realizing their self-worth in work.The company regularly holds employee birthday parties,team building activities,etc.,to let employees feel the care of the company,and to enhance their sense of identification,belonging,and loyalty to the company,improve the cohesion and centripetal force within the company,and enhance work efficiency and effectiveness.
4.Building an employee training system and development pathway
In order to improve the job skills,management level,and overall quality of employees,the company and its affiliated personnel management departments formulate an annual training plan for the following year at the end of each year.After the training plan is approved by the unit head,different positions and positions of personnel are trained,and it is implemented in accordance with the relevant provisions of the company's"Employee Training Management System".The company attaches great importance to the learning,growth,and development of its employees,and has always been committed to creating a systematic learning platform for them.It has invested a lot of resources and energy in the field of employee training.The company's training system focuses on expanding business system knowledge,covering various levels such as new employees,college students,senior employees,and management cadres.The content covers various fields such as corporate culture,professional skills,workplace literacy,leadership ability,etc.,providing employees with a solid learning foundation and rich and diverse training programs to help them continuously improve and develop.
(2)Social Welfare
Drinking water is a source of inspiration,and the development of enterprises cannot be separated from the support of society.We fully respond to social needs,continuously carry out diversified public welfare activities with innovative models,combine our own advantages with various business sectors,adapt to local conditions,participate in social welfare undertakings through various forms such as charitable donations and public welfare activity organizations,and actively give back to society.
1.Advocate for the concept of public welfare
As a special new materials company,Kaixin Technology fully combines its business characteristics and resource advantages,actively spreads public welfare concepts to the general public,and conveys positive energy.And make full use of its own technological advantages to independently develop new types of silicon nitride special products for fields such as new energy,photovoltaics,wind power,substrates,etc.,to improve production efficiency and work together to improve the earth's environment.Kaixin Technology continues to pay attention to the new model of"public welfare+environmental protection",actively contributing its own strength to the dissemination of public welfare concepts and the improvement of people's livelihoods.
2.Care about the lives of disadvantaged workers and actively carry out activities to provide warmth
The company adheres to the principle of putting people first and adopts various forms to track and understand the living and working conditions of its employees,especially those in need.It provides assistance from various aspects such as manpower,material resources,and financial resources to alleviate the living and working conditions of disadvantaged employees,allowing them to experience the warmth of home and gradually forming a social welfare culture with the company's characteristics.
4.In response to national strategies,we will focus on targeted poverty alleviation
Develop assistance project plans,identify the root causes of poverty,prescribe targeted treatments,and adopt flexible and diverse forms of participation in poverty alleviation based on the actual situation of the company.Effectively carry out assistance work,achieve precise support targets,precise project arrangements,and precise use of funds.Poverty alleviation requires supporting intelligence,and addressing poverty requires addressing ignorance first.Poverty alleviation and wealth creation should not only focus on the'rich pockets',but also on the'rich brains'.The company will leverage its industrial characteristics and competitive advantages,focus on investing in business layout that complies with the"dual carbon"and"new energy"policies,vigorously promote socialist core values,and promote the"enrichment"of spiritual and cultural life.In addition,actively carry out poverty alleviation work and pay attention to the lives of impoverished people.
(3)Provide employment opportunities from multiple perspectives and actively fulfill social responsibilities
Ensuring employment is one of the important social responsibilities of enterprises.In recent years,the company's production and operation have steadily improved,providing sufficient employment opportunities and a stable working environment for college graduates,surplus labor,and people with disabilities,alleviating social employment pressure,and contributing to social stability,prosperity,and harmony.At the same time,the steady development of the company has also driven the development of related supporting enterprises and regional economy in the surrounding areas.
7、Looking ahead to the future
The company has integrated corporate social responsibility into its business development,pursuing common progress and development with customers,employees,shareholders,and society.The company will continuously break through itself with a new concept,explore and innovate,benchmark international advanced standards in quality,actively carry out international layout strategically,and provide customers with better products.
In terms of shareholders,the company will continuously optimize product configuration,enhance management philosophy and operational level,and create greater investment value for shareholders.
In terms of partners,the company will increase communication frequency,enhance service awareness,improve production efficiency,optimize management structure,and achieve win-win development with partners.
In terms of employees,the company always insists on maximizing their rights and providing them with an integrated talent training mechanism and broad growth opportunities.
In terms of society,the company will continue to use practical actions to practice the power of public welfare,give back to society,and actively undertake corporate social responsibility.
In terms of environmental protection,we will continue to practice the corporate philosophy of low-carbon development,explore new paths for environmental protection,strive to promote the coordinated integration of environment and economy,and contribute our own strength to the blue sky and daytime of our country through various energy-saving and emission reduction measures.
In 2024,the company will not forget its original intention,forge ahead,actively fulfill its corporate citizenship obligations while continuously promoting the company's sustained and steady development,focus on safeguarding the interests of all stakeholders,better share achievements with society,comprehensively promote the harmonious development of enterprises and society,and make positive contributions to the sustained prosperity and social stability of the country.